Online Survey Data
Thank you for supporting our program and allowing us to send out our survey.
Here are the results from the feedback we received.
To best see this data, please view it on a web browser.
Redlands After-School Program
Program: After-School
September 2023 to June 2024
Survey Questions
Q1. On a scale of 1 to 10, how satisfied have you been with the overall service of Active Education and its staff?
Q2. Please give reasons for your answer above.
Q3. Has Active Education been supportive, helpful, and polite to you and the school staff?
Q4. Is there a specific Active Education staff member you would like to highlight for praise, and if so, why?
Q5. Do you have any suggestions for improving areas and providing an even better service?
Q6. From what you have seen, how likely would you recommend the Active Education program to other schools?
Survey data from 7 after-school specialists
Data as of April 1st, 2024
71.5% of coordinators rated that they were EXTREMELY SATISFIED (9 or 10 Rating) with Active Education and its staff's overall service. The rest rated our overall service as an 8 out of 10.
100% of coordinators said the Active Education staff have been supportive, helpful, and polite to them and the rest of their school staff.
85.7% of coordinators said they would be EXTREMELY LIKELY (10 Rating) to recommend the Active Education program to other schools.
Notable data
Here are some of the replies from Q2. Please give reasons for your rating.
Supporting comments
“Showed up on time and flexible which was great, a few stronger leaders would be helpful to bring more energy with the activities. ”
“It was well organized. The instructors were engaging. It promoted cooperation and teamwork.”
“Always willing to adapt to change with weather, student behavior and the activities are fun and engaging. On recent surveys a majority of students said their favorite part of ELOP was Active Ed. Thank you for providing such a great program.”
“Students enjoyed the activities and most were almost always engaged in them. ”
“The team is on time, they engage with students, they reward students with stickers, games were fun, they were organized and safe, sportsmanship lessons were good, spoke kindly to the kids, Ashley gets a special shout out from the teachers, teachers liked how the teachers taught them to clean up at the end.
Teachers reported that some of the leaders introducing the games need to be more assertive and louder to keep students’ attention.”
“There were 2 days that coaches didn’t have materials. One day- inclement weather, the last day of session only 2 coaches came for a very large number of children. It was quite chaotic. ”
Comments about Active Education staff
“Ashley was great and easy to work with.”
“All of them have very kind and professional.”
“My teachers said that one of the coaches, he was tall, was engaging and did a great job. Ashley also got praise for speaking kindly and patiently with the students.”
“All staff were friendly and worked well with students.”